FAQs

Welcome to the Quirk Cover FAQs page! Here, we've compiled answers to some of the most common questions our customers have. If you don't find the information you're looking for, feel free to reach out to our customer service team for further assistance.

Need Help?

Thank you for your interest in Quirk Cover! Whether you have a question about our products, an order, or just want to say hello, we're here to help. You can reach us through any of the following FAQs

Frequently Asked Questions (FAQs) - quirkcover.com

Quirk Cover is an online store specializing in high-quality, stylish phone cases designed to protect and personalize your device.

Our Store is located at 1882 Waterstone Blvd, Unit 172, Miamisburg, Ohio 45342, United States.

You can contact our customer service team via email at quirkcoverhelp@gmail.com or by phone at +1 (251) 650-5843

Our phone cases are crafted from TPU 2D rubber, known for its durability and flexibility.

No, due to the materials and printing process used in our cases, they are not compatible with wireless charging.

Yes, we offer custom designs! Contact our customer service team for more information on how to create your own personalized phone case.

If your order arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue and provide a replacement or refund. And If your order is lost in transit and does not arrive within the estimated delivery time frame, please contact us promptly. We will initiate an investigation with the shipping carrier and provide a replacement or refund if necessary.

We accept credit card payments (Visa, MasterCard, American Express, Discover) and PayPal.

Delivery times vary depending on your location. In general, orders within the United States typically take 5-7 business days, while international orders may take 14-21 business days.

We offer a 30-day return policy. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.